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Macro Virus Alert
On Friday March 26th, Microsoft was made
aware of a Word macro virus (dubbed "Melissa") that has since affected
a number of PC users and companies. The macro functionality of Microsoft
Office applications provides a programming environment that allows customers
and developers to extend the functionality of Office. However, malicious
hackers have recently taken advantage of this macro functionality to create
these harmful viruses. As with all virus issues Microsoft takes this issue
very seriously. And because of the widespread nature of this particular
virus, Microsoft is taking steps to proactively notify our customers to
help minimize its impact. Microsoft is actively working with the anti-virus
community and other Internet security groups to educate customers on the
situation and to help minimize the impact of this class of virus.
On Monday, March 29th, a new variant of
the "Melissa" virus was reported. This Alert contains information on this
new variant, dubbed "Papa," and describes the steps users can take to ensure
that both the "Papa" and the "Melissa" viruses do not impact them adversely.
As is common with viruses, additional variants will likely emerge. However,
in the case of any of these variants, the recommended protective precautions
are identical to those previously recommended for the "Melissa" virus.
By taking the necessary precautions you can ensure it does not affect you.
Who can the virus affect?
This virus can affect people who are using
Word 97 or Word 2000 with Outlook 98 or 2000. If you do not use this software,
this particular virus does not affect you.
What is the "Melissa" Macro Virus?
It is a Word 97 or 2000 macro virus delivered
via e-mail in an attached Word document. The e-mail contains the subject
line "Important Message From "UserName" and/or contains the message body
"Here is that document you asked for ... don't show anyone else ;-)". If
the attached Word document is opened and the macro virus is enabled (i.e.
it is allowed to run), it can propagate itself by sending email with the
infected document to a number of recipients. The virus reads a list of
email addresses from the Outlook Address Book and sends an email message
to the first 50 recipients programmatically.
The name of the original infected Word
document is "List.doc", but this could be changed to any name. This virus
does not appear to destroy data. If the current day of the month equals
the minute value of the current time, and the infected document is opened,
the following text is inserted at the current cursor position:
"Twenty-two points, plus triple-word-score,
plus fifty points for using all my letters. Game's over. I'm outta here."
What is the "Papa" Macro Virus?
The "Papa" virus, a variant of the "Melissa"
virus, is a Microsoft Excel 97 or Excel 2000 macro virus delivered via
e-mail in an attached Excel document. In the case of the "Papa" virus,
the e-mail contains the subject line "Fwd: Workbook from all.net and Fred
Cohen" and/or contains the message body "Urgent info inside. Disregard
macro warning." If the attached Excel document (named "pass.xls") is opened
and the macro is enabled (i.e., is allowed to run), the virus will be activated
and it will attempt to propagate itself by sending e-mail with the infected
document to a number of recipients. For the virus to send the infected
e-mail to others, the Microsoft Outlook 98 or Outlook 2000 messaging and
collaboration client must be on the user's system and be set up with a
working e-mail service. The "Papa" virus reads the list of email addresses
from the Outlook Address Book and attempts to send an e-mail message to
the first 60 contacts automatically, without the user's knowledge. In addition,
the "Papa" virus may generate commands that result in significant network
traffic congestion without the user's knowledge.
Although the name of the attached, infected
Excel document is "pass.xls", this could be changed to any name (note:
the subject line could be changed as well). The "Papa" virus does not appear
to destroy data.
Will Office 97/Office 2000 protect me from
this and other macro viruses?
Yes. Microsoft Office applications including
Microsoft Word and Microsoft Excel are designed to protect you from macro
viruses including the "Melissa" and "Papa" viruses and any variants, provided
the macro virus protection in these applications is turned on (which is
the default setting). With the macro virus protection turned on, every
time you open a document that contains macros, a dialog box appears and
asks you to choose whether to enable or disable included macros. You should
always disable macros when you are not certain of their purpose or functionality.
By choosing to disable the macros, you will prevent any macro viruses from
running, preventing infection by the virus. The virus is only activated
if you open the attached document and choose to enable the macros or if
your macro virus protection settings have been previously turned off and
you open the attachment.
It should be noted that even if the message
containing the virus is not opened, it could still infect others if it
is forwarded. To minimize risk from this virus and to prevent spreading
the virus further, if you receive e-mail with the above-mentioned attachment
and/or subject line, you should delete it immediately without opening the
message.
How do I ensure the Office macro virus protection
is turned on?
In Word 97 and Excel 97
On the Tools menu, click Options.
On the General tab, check Macro Virus Protection.
In Word 2000 and Excel 2000
Double-click on the Tools menu, point to
Macro and then choose Security.
Select the level of security you want.
High security will allow only macros that have been signed to open. Unsigned
macros will be automatically disabled. Medium security always brings up
the macro dialog protection box that allows you to disable macros if you
are unsure of the macros.
IMPORTANT NOTE: If you are not able to
follow the steps above because you cannot find the menu items, you may
already be infected. If so, run anti-virus software containing the latest
update, and scan your system often. Support for this particular virus is
already available from a number of anti-virus companies (see more information
below). If you are not able to run anti-virus software, it will be necessary
to delete or rename your normal.dot file. This is Word's global template
that will automatically be recreated once Word is launched. After this
is done, repeat the steps above.
How do I ensure I will not be Infected?
Ensure the Office macro virus protection
is turned on as described above. Always choose "disable macros" when asked,
if you are unsure of the purpose of the macro in the document. Doing so
will still allow you to open the document and read its contents. Once certain
the macro is safe, and only if you need to run the macro, you can then
re-open the document and enable the macro.
Run the latest anti-virus software, and
scan often. This is how you can ensure that the macros in documents are
safe. Disinfectors for this particular virus are already available from
a number of anti-virus companies. Also remember to keep your anti-virus
software up to date by installing the latest signature files for that company.
(Most companies creating anti-virus applications release a new signature
file each month. The following Knowledge Base article lists some popular
vendors http://support.microsoft.com/support/kb/articles/Q49/5/00.asp.
Communicate this information to all those
who could become infected.
What should I do if I have (or think I have)
been infected by this virus?
Run anti-virus software containing the
latest update, and scan your system often. Support for this particular
virus is already available from a number of anti-virus companies. The following
Knowledge Base article lists some popular vendors http://support.microsoft.com/support/kb/articles/Q49/5/00.asp.
Ensure your Office virus protection is
turned on. Once the Melissa virus has been allowed to run, it will disable
the virus protection in Word 97 or Word 2000. Remember to make sure Office
macro virus protection is turned on by performing the steps listed above.
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